Terms and conditions

What we offer

Supra Training provides physical training services—in person and remotely—and functional assessments. Our programs, formats and current prices are published on this site.

Training is designed and supervised by qualified staff and adapted to each person. We do not guarantee specific results: progress depends on attendance, consistency, nutrition, rest and individual factors beyond our control.

How to join

Enrolment is arranged directly with us. This site has no shopping cart: when you contact us, we discuss the right program, training frequency and start date.

Payment is agreed during that conversation. We accept Yape, Plin, bank transfer and cash. Existing clients can also pay by card through their account in GoSupra, our private platform.

We do not store card details. Card payments are processed by an authorised payment gateway. You enter your card details in its secure environment; they never reach our systems.

Membership periods, pauses and expiry

Each purchase starts a period with a start and end date. When it expires, the service is suspended until renewed.

Periods may be paused for travel, injury or another agreed reason. Paused days are added to the end. Refund terms are set out in changes and refunds.

Session bookings are managed through the booking platform specified when you join and are subject to available times and capacity.

Your health

When you join, we ask about injuries, medical conditions and restrictions. You are responsible for this information: training with incomplete or inaccurate information may be risky, and we need it to plan appropriately.

Supra Training does not provide medical services or replace diagnosis, treatment or advice from a healthcare professional. If you have a medical condition, consult your doctor before starting.

Health data is classified as sensitive under Law 29733. Our privacy notice explains how we handle it, why and for how long. It is collected with your separate, explicit consent.

Supra IA

Supra IA is GoSupra's AI assistant. It provides general information about training, physiology and nutrition, and it can make mistakes.

It does not replace your coach or a healthcare professional: it does not diagnose, prescribe treatment or change your training or nutrition plan. Ask your coach about your individual needs. How we handle your conversations is explained in our privacy notice.

In an emergency, do not message Supra IA: call SAMU on 106.

Respect at the centre

We expect respect for our team and fellow trainees, and care for the space and equipment. We may end a service in response to behaviour that puts others' safety or wellbeing at risk.

Content

The workouts, programs, videos and materials we provide are for your personal use. They are not intended for redistribution or use with third parties.

Changes to these terms

We may update these terms. Changes take effect when published on this site and do not affect periods already purchased.

Complaints

If something wasn't right, contact us. If you prefer a formal written record, use our Complaints Book, in accordance with Law 29571.